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Lines on prints

Horizontal lines

Occasionally, horizontal lines may appear on your receipt photos. This is due to the brightness of your environment.

Fixes:

  1. Move the machine to a brighter area and/or
  2. Increase the brightness of the print in the Print settings page.

Vertical lines

Vertical lines are indications of a malfunctioning printer head. You may have to bring in your Receipt Booth to your nearest service centre for maintenance checks.